Return Policy

Hazel Ann returns policy: Unwanted/Faulty products

If you’ve changed your mind about a product, Hazel Ann is happy to take it back.

You have a 14 days to return unwanted products, which you can exchange or have fully refunded including the postage you paid while purchase.

Simply post it back to below address and receive a refund within one weeks after we received the product back.

You’ll have to insert your proof of purchase (a receipt, digital receipt, or copy of your order confirmation email).

Once your items is safely back in our warehouse, your refund will be processed.

The money should arrive at your bank in three to five working days.

Keep your postage proof of returned item until the refund has been completed.

Return address

21 regent terrace, Harrogate, HG1 4BL, North Yorkshire, UK

Contact

+44 7438 933626
returns@hazelann.uk